Behind the Smile: Supporting Patients at Greenbrook

By: Sonnita "Sunny" Pruitt
Senior Behavioral Health Technician
Greenbrook Mental Wellness Centers

“A new chapter begins, but can someone please write the intro for me” - Unknown  

Hello! It’s me, Sonnita Pruitt, but you can call me Sunny. I am a Senior Behavioral Health Technician at Greenbrook Mental Wellness Center’s Orange Park location. I’ve been with Greenbrook since 2019, and I can honestly say I have not only found what I LOVE doing but it has changed my life for the better. 


A day in the life of a NeruoStar® TMS technician is all about connection and support. We’re the friendly faces that greet patients every day, guiding them through their treatment journey with empathy and encouragement. Patients commit to daily treatment sessions, five days a week, for about twenty minutes each day. We understand it’s not the easiest commitment, so we work hard to make it a comforting and welcoming space for them. From decorating the treatment center to chatting with patients about their progress, we’re right there alongside them—celebrating victories, offering comfort on tough days, and creating a safe space where they feel supported every step of the way. Sometimes our patients feel so right at home that they don’t want to stop coming in everyday when they have completed their treatment program! 


We let them know that they are not on their journey alone and that they have the whole Greenbrook team behind them to support them on the good days and bad days. Empathy goes such a long way with what we do. We make everyone who walks through our doors feel cared for and supported. I make it a point to reassure patients that this is a safe space to vent, to cry, to feel whatever emotions they feel at the time. To see relief on their faces is rewarding. To see them smile is phenomenal. 


Every member of the Greenbrook Care Team plays such an essential role in the successful treatment of each individual patient. It’s not just our patients who feel positivity and joy; our Care Team does too. It is such a fulfilling workplace because of what we do for our patients. To be a part of a company/team that understands how challenging depression can be, feels refreshing. We all collectively share the same goal, to help everyone reach remission from depression. 

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