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How TMS Providers Are Supporting Patients in a Changing Digital World

Mary El Grammer 

 

Today's digital world is altering how many people prefer to access health care, and TMS providers are adapting to fit patients' needs and expectations.

 

 

Recognizing that young people often seek information in the same places they look for news and entertainment—Google and social media, for instance—industrial sectors from retail sales to financial planning have readily adopted smart technology to meet them. As the largest living adult population , millennials are driving trends , and many professional interactions are shifting from in person and over the phone to online.

 

 

Still, the health care industry has yet to fully incorporate technology solutions to maximize care delivery outside of traditional environments. While some patients may feel frustrated with the apparent lag in adaptation, others, such as seniors, may require special consideration to change their expectations of managing their health care with technology.

 

 

Greenbrook TMS is working to ensure that its patients are cared for in whatever way is most convenient and comfortable for them, and its TMS providers remain flexible in meeting their patients' needs.

 

Digital Technology and the Future of Health Care

 

Advances in digital technology will play an important role in the future of health care by connecting devices and embedding them with software and sensors to collect and exchange data, not only in doctors' offices and hospitals but in the places where people live, work, and play.

 

 

Accelerated by the COVID-19 pandemic , telehealth is the most notable technology being implemented today by health care providers. Some advantages of telehealth include expanded options for patients and providers for outreach, treatment delivery, and compliance monitoring—and, as a consequence, potentially improved clinical outcomes.


However, there are both pros and cons of telehealth. One disadvantage is that video telehealth services depend on both internet bandwidth and in-home computer equipment. Many people lack reliable broadband internet access or the equipment necessary to have an online appointment. For those who do have a workable setup, technology issues can still arise with sound delays, lighting issues, and audio glitches.

 

Telehealth and Psychiatry

 

Telehealth poses some unique challenges for psychiatry. One example is misdiagnosis. While patients often seek mental health care for what they believe is depression, a medical examination may determine that they are suffering from a neurological condition that has a secondary symptom of depression. Without an in-person assessment, the root problem would be missed, and the patient would be misdiagnosed.

 

 

Furthermore, developing face-to-face rapport is important in establishing a trusting, open relationship between patient and provider. With telehealth, your provider may have a harder time interpreting all the nuances of tone, body language, and facial expression than they would during an in-person visit.

 

TMS and Telehealth

 

While the pros and cons of telehealth may be weighted toward the pros for some patients, others might be more concerned about online health care and feel that it's neither convenient nor appropriate for them.

 

 

Greenbrook TMS offers telehealth appointments based on clinical suitability and patient preference. If you want to take advantage of telehealth and it is clinically appropriate, Greenbrook providers will offer it to accommodate your needs. If it's not clinically appropriate or you don't have the resources or preference for that mode of therapy, you have the option of an in-person examination.

 

 Greenbrook TMS has always promoted patient convenience and choice. Unlike other depression treatments, however, TMS treatment has to be calibrated by a psychiatrist and administered by a technician, which requires an in-person visit. In other words, because TMS is a hands-on procedure, you will need to come in for a visit eventually . With this in mind, all Greenbrook centers are based on geographic proximity to people's homes and workplaces in appealing office spaces that are safe and spa-like, with treatments taking place in private rooms.

 

If you are considering TMS therapy, contact Greenbrook for a free consultation and see if a telehealth appointment is right for you.

 

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