NeuroStar® TMS Therapy
FDA-cleared, non-medication depression treatment
A Passion for Helping People
Kelly’s Journey as a Senior Behavioral Health Technician at Greenbrook Mental Wellness Centers
At Greenbrook Mental Wellness, the commitment to patient care is deeply woven into the fabric of every center. For Kelly, a Senior Behavioral Health Technician at Greenbrook locations in Columbia, Annapolis, and Greenbelt, Greenbrook's mission is more than just a career—it’s a calling.
“I care a lot about people, and it comes naturally for me to take care of them,” Kelly shares. “Making sure everything is taken care of, that technicians feel safe and happy, and that patients feel the same way—that puts me at peace.”
Seeing Progress in Mental Health Treatment
Kelly began her career at Greenbrook Mental Wellness Centers as a SPRAVATO® Coordinator, managing initial consultations and navigating insurance processes for patients. While the role was crucial, she soon realized her true passion was in day-to-day patient care.
“Being a Behavioral Health Technician (BHT) means you get to witness a patient’s progress firsthand. You see their growth and help guide them through their journey,” Kelly explains.
One of the most rewarding aspects of Kelly’s work is observing gradual but significant changes in patients undergoing NeuroStar® Transcranial Magnetic Stimulation (TMS) and SPRAVATO® (esketamine) nasal spray treatment.
“TMS patients often don’t notice a difference right away. But then, one day, they mention they washed the dishes last night—after months of struggling to complete even small tasks. That’s when you realize the treatment is working,” she says.
For patients undergoing SPRAVATO®, the change can be more immediate. “I had a patient who, after the very first session, said, ‘I feel better already.’ By the end of her treatment regimen, she went from a PHQ-9 score of 21 or 22 to 0.”
Empowering Patients Through Compassion and Expertise
Greenbrook’s Care Team takes pride in guiding patients through their treatment journey, offering both expertise and emotional support. Kelly assures nervous patients that they are in the best hands.
“All of the technicians and staff here are invested in your journey. We want you to get better. Even if the treatment doesn’t lead to full remission, we’ll create a plan to ensure you continue to improve.”
Specialized Care That Sets Greenbrook Apart
What makes Greenbrook different from other mental health centers? According to Kelly, specialization is the key.
“This is all we do— NeuroStar® TMS and SPRAVATO®. We’re dedicated to helping our patients find relief from their depression with these treatments. Because we focus solely on these therapies, our Care Team is highly skilled, constantly updated on the latest developments, and committed to providing the best care possible.”
Greenbrook Mental Wellness continues to be a place where patients feel seen, supported, and cared for. With professionals like Kelly leading the way, patients at Greenbrook can trust that they are receiving dedicated, compassionate care that prioritizes their mental wellness.
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Andrew's Breakthrough in Treating Depression That Didn't Respond to Medication
At just 20 years old, Chloe found herself struggling with depression—a challenge that made everyday life feel overwhelming and joy hard to find. Working as a Behavioral Health Technician at Greenbrook Mental Wellness Centers, she had witnessed firsthand how NeuroStar® TMS therapy helped patients improve. It was that experience that ultimately led her to seek treatment for herself. Chloe's decision marked a turning point. She responded remarkably well to NeuroStar® TMS, echoing the very outcomes she used to celebrate in others. What followed was a transformation not only in her mental health but in her overall experience of young adulthood. The Care Team at Greenbrook played an essential role in her recovery. Chloe described the Care Team as “absolutely amazing,” noting their kindness and commitment to checking in regularly. Their support made the treatment process feel less clinical and more personal—a space of trust and comfort she looked forward to each day. As treatment progressed, the changes in Chloe’s life began to blossom. She found herself embracing experiences she once would’ve dismissed. One particular moment that stands out is a pottery class she took with a friend—except this wasn’t just any pottery class. It included cuddling baby goats and lambs while painting.
By: Mitchell Whigham, PA-C Physician Assistant, Greenbrook Mental Wellness Centers
By: Mitchell Whigham, PA-C Physician Assistant, Greenbrook Mental Wellness Centers
