Overcoming Treatment-Resistant Depression

Jackie's Success With NeuroStar® TMS Therapy at Greenbrook

Jackie has always been an advocate for mental wellness—long before she walked through the doors of Greenbrook for her own treatment. As a Behavioral Health Technician working in another mental health practice, Jackie spent her days supporting others. But privately, she was struggling. 


“Before treatment, I was struggling with my depression. I was crying daily. I had to fight to get out of bed. I was struggling at work.” 


Like many experiencing treatment-resistant depression, Jackie had tried almost everything: 12 different antidepressant medications; all failed to provide lasting relief. The weight of her depression began to affect her relationships, too. 


“Prior to starting treatment, my depression was starting to wear on my relationships. I didn’t want to be a burden to others.” 


Then came a turning point. Her partner—also navigating their own mental health journey—sought care at Greenbrook and found relief through NeuroStar® TMS (Transcranial Magnetic Stimulation). Seeing his progress and the progress of her patients, she decided to try TMS therapy for herself. Specifically, NeuroStar® TMS. 


“I was a Behavioral Health Technician before I ever considered getting treatment and that gave me the confidence to take this step for myself and my mental health.” 


“My confidence in pursuing treatment came from knowing that I would be treated using a NeuroStar® TMS system.” 

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Jackie soon began her own treatment journey—and life began to change. 


“After my second round of NeuroStar® TMS, I’ve been able to come down on my medication dosage and this is the best I’ve felt for as long as I can remember.” 

With renewed energy and clarity, Jackie didn’t stop at her own healing. She came full circle—applying to join the Greenbrook team as a Behavioral Health Technician. Today, she’s part of the Care Team that helped change her life. 



“I was treated at Greenbrook and then applied to be a Behavioral Health Technician here. When I got the job, my partner looked at me and said, ‘You get to make the life-changing impact that someone else made for you.’” 


Jackie’s story is more than inspiring—it’s a testament to perseverance, personalized care, and the transformative power of innovative therapies. 


Today, Jackie continues to support others through their own breakthroughs—offering not just technical expertise but lived empathy and hope. 

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