Overcoming Treatment-Resistant Depression

Jackie's Success With NeuroStar® TMS Therapy at Greenbrook

Jackie has always been an advocate for mental wellness—long before she walked through the doors of Greenbrook for her own treatment. As a Behavioral Health Technician working in another mental health practice, Jackie spent her days supporting others. But privately, she was struggling. 


“Before treatment, I was struggling with my depression. I was crying daily. I had to fight to get out of bed. I was struggling at work.” 


Like many experiencing treatment-resistant depression, Jackie had tried almost everything: 12 different antidepressant medications; all failed to provide lasting relief. The weight of her depression began to affect her relationships, too. 


“Prior to starting treatment, my depression was starting to wear on my relationships. I didn’t want to be a burden to others.” 


Then came a turning point. Her partner—also navigating their own mental health journey—sought care at Greenbrook and found relief through NeuroStar® TMS (Transcranial Magnetic Stimulation). Seeing his progress and the progress of her patients, she decided to try TMS therapy for herself. Specifically, NeuroStar® TMS. 


“I was a Behavioral Health Technician before I ever considered getting treatment and that gave me the confidence to take this step for myself and my mental health.” 


“My confidence in pursuing treatment came from knowing that I would be treated using a NeuroStar® TMS system.” 

Jackie soon began her own treatment journey—and life began to change. 



“After my second round of NeuroStar® TMS, I’ve been able to come down on my medication dosage and this is the best I’ve felt for as long as I can remember.” 

With renewed energy and clarity, Jackie didn’t stop at her own healing. She came full circle—applying to join the Greenbrook team as a Behavioral Health Technician. Today, she’s part of the Care Team that helped change her life. 



“I was treated at Greenbrook and then applied to be a Behavioral Health Technician here. When I got the job, my partner looked at me and said, ‘You get to make the life-changing impact that someone else made for you.’” 


Jackie’s story is more than inspiring—it’s a testament to perseverance, personalized care, and the transformative power of innovative therapies. 


Today, Jackie continues to support others through their own breakthroughs—offering not just technical expertise but lived empathy and hope. 

Adult Indications for Use 

The NeuroStar Advanced Therapy System is indicated for the treatment of depressive episodes and for decreasing anxiety symptoms for those who may exhibit comorbid anxiety symptoms in adult patients suffering from Major Depressive Disorder (MDD) and who failed to achieve satisfactory improvement from previous antidepressant medication treatment in the current episode. 

The NeuroStar Advanced Therapy System is intended to be used as an adjunct for the treatment of adult patients suffering from Obsessive-Compulsive Disorder (OCD). 

Adolescent Indications for Use 

NeuroStar Advanced Therapy is indicated as an adjunct for the treatment of Major Depressive Disorder (MDD) in adolescent patients (15-21). 

Important Safety Information 

NeuroStar Advanced Therapy is only available by prescription. A doctor can help decide if NeuroStar Advanced Therapy is right for you. Patients’ results may vary. 

The most common side effect is pain or discomfort at or near the treatment site. These events are transient; they occur during the TMS treatment course and do not occur for most patients after the first week of treatment. There is a rare risk of seizure associated with the use of TMS therapy (<0.1% per patient). 

NeuroStar Advanced Therapy should not be used with patients who have non-removable conductive metal in or near the head. NeuroStar Advanced Therapy has not been studied in patients who have not received prior antidepressant treatment. 


Visit neurostar.com for full safety and prescribing information.

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