Greenbrook TMS NeuroHealth Centers is seeking a Regional Administrative Coordinator to be the first point of contact for new patients calling in, referred to, or requesting Greenbrook’s services. This position primarily covers our Virginia region, but may answer out-of-region calls for the purpose of scheduling consults. The position will be located in our North Raleigh center.
Greenbrook’s call center is a decentralized, multi-site inbound call center supporting all locations with screening & scheduling initial consultations for patients seeking our services, as well as triaging general inbound inquiries from patients. Inbound & outbound calls are expected to exceed 100 calls/emails per day with continued growth. Strong organization & customer service compliance are required.
Primary responsibilities include, but are not limited to:
We offer a competitive salary (based on education level and prior experience) and benefits including paid time off, 401(k) and medical/dental/vision benefits.
Job Type: Full-time
Pay: $35,000.00 - $36,000.00 per year